Job ID: OPS-2025-01

Student Success Coordinator

Location: In-person at 2120 Prairie Dr, Suite 601, Prosper, Texas 75078

Job Type: On-site

Starting hourly rate: $11/hour (commensurate with qualifications and experience)

About ThinnkBotics

ThinnkBotics is a robotics and coding center dedicated to nurturing real-world skills in young minds. We provide structured, hands-on programs in robotics, Python coding, and AI literacy. Our mission is to empower students through technology and creative problem-solving.

About the Role

We are seeking a reliable, organized, and student-centered Student Success Coordinator to be the face of our center and a key part of the enrollment and operations process. This role blends front-desk hospitality with administrative coordination and family support to ensure a smooth, welcoming experience for every visitor and student.

Key Responsibilities

Front Office & Visitor Support

– Greet and assist students, parents, and visitors with warmth and professionalism

– Serve as the main point of contact for phone calls, emails, and walk-ins

– Maintain a presentable and organized front-desk environment

Scheduling & Student Coordination

– Coordinate student class schedules and rescheduling requests

– Track student attendance and update internal records

– Communicate reminders or changes to parents as needed

Enrollment & Lead Follow-Up

– Follow up with leads and inquiries about courses and availability

– Maintain CRM or lead tracker with inquiry status and notes

– Guide new families through registration and onboarding

Administrative & Operational Support

– Maintain student documentation and program rosters

– Assist in managing class rosters and instructor logistics

– Help with printing, supply management, and recordkeeping

Marketing & Events Assistance

– Support open houses, student showcases, and community events

– Help manage registrations for events and distribute materials

– Assist with flyer distribution and basic social media support

Qualifications

– Experience in customer service, education, or office administration

– Strong interpersonal and communication skills (phone and in-person)

– Highly organized, detail-oriented, and comfortable with multitasking

– Proficient with basic office software (email, spreadsheets, CRM tools)

– Warm, patient, and professional demeanor with families and children

– Availability during weekday afternoons, with flexibility for event support

What We Offer

– Consistent weekday hours that align with student programming

– Supportive, mission-driven work environment

– Opportunity to grow with a values-focused startup

– Onboarding, training, and mentoring included

Schedule

Weekdays: 3:00 PM – 7:00 PM to start, with potential adjustments based on center needs

Occasional evenings or weekends for events and promotions

How to Apply

Please send your resume and a brief introduction letter to:

hr@thinnkbotics.com

Subject Line: Student Success Coordinator – OPS-2025-01 – [Your Name]

ThinnkBotics is an equal opportunity employer.
We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.